cat acceptable-use-policy.md
Acceptable Use Policy
Last updated: 23 October 2026
This policy applies to everyone who uses noclipsi.com and the NOCLIPSI account dashboard. The store is run by EXAMPLE COMPANY LTD (Company No. 00000000). It forms part of our Terms of Service: by creating an account or placing an order you agree to it.
1. Your account
- An account is for one person. Give accurate details and keep them up to date.
- Keep your password and two-factor authentication safe. Do not share, sell or transfer your account.
- Tell us straight away at support@noclipsi.com if you think someone else has accessed your account.
2. Buying keys
- Keys are for your own use or as a personal gift to someone you know.
- Do not buy keys for commercial resale or list them on marketplaces, auction sites or key-reselling services.
- Do not use bots, scripts or other automated tools to search the catalog, fill the cart or place orders.
3. Payments
- Pay only with a card or payment method you are authorised to use.
- Do not use the store for fraud, money laundering or to test stolen cards.
- Do not open a chargeback for an order that was delivered correctly. If something is wrong, contact support first: we can usually solve it faster.
4. Activating and using keys
- Activate each key only on the platform and in the region shown on its product page.
- Follow the terms of the platform and publisher (for example Steam, PlayStation, Xbox, Nintendo or Epic Games).
- Do not try to get around region restrictions, for example with a VPN. A platform may block the key or your platform account, and a key blocked for that reason is not faulty.
5. The site and our services
- Do not try to access other people's accounts, orders or keys.
- Do not scrape the site, overload it, probe or test its security, or interfere with how it works.
- Do not send spam, malware or misleading requests through the contact form or support.
6. Talking to support
Please be respectful to our support team. Give accurate information: for example, do not report a key as faulty when it was already activated on your own account or shared with someone else.
7. If these rules are broken
If we have good reason to believe that an account breaks this policy, we may:
- suspend or close the account;
- cancel orders that have not been delivered yet and refund them;
- refuse a refund, where the law allows it;
- report the matter to our payment provider or the relevant authorities.
Nothing in this policy affects your statutory rights as a consumer.
8. Reporting misuse
If you notice misuse of the site or of your account, write to support@noclipsi.com or use the contact form.
9. Changes to this policy
We may update this policy, for example when the law or our service changes. The date at the top shows when it last changed.
